According to article 10 part 3. of the Data protection law („Narodne novine“, no. 41/14, 110/15) we inform our users that the complaint by which they express their dissatisfaction in relation to provided service can be submitted in written form via mail on the address:

Click & Trip j.d.o.o. - Complaints department -

Petrčane, Street V, No 15, 23231

Petrčane, Croatia

or to e-mail address:,

Response to the written user complaint will be provided in written form 15 days from the receipt of complaint at the latest, so we ask You to provide Your contact or e-mail address for the response.